top of page

Acceptable Use Policy - Soulful by Amaly

​

1. Introduction

This Acceptable Use Policy ("Policy") outlines the rules and guidelines for using Soulful by Amaly's services ("Services"), including our will drafting technology and fundraising widget platform. This Policy is designed to ensure a safe, respectful, and productive environment for all users while protecting our systems and resources.

2. Prohibited Activities

Users of our Services are strictly prohibited from engaging in:

2.1. Illegal Activities

  • Any activity that violates applicable laws or regulations

  • Money laundering or financing of terrorist activities

  • Fraudulent activities or misrepresentation

  • Tax evasion or other financial crimes

2.2. Intellectual Property Violations

  • Unauthorised use of copyrighted materials

  • Infringement of trademarks, patents, or other intellectual property rights

  • Distribution of counterfeit goods or services

2.3. Harmful Content and Behavior

  • Hate speech or discrimination based on race, religion, gender, or other protected characteristics

  • Harassment, bullying, or threatening behavior

  • Distribution of malware, viruses, or other harmful code

  • Spam or unsolicited commercial messages

3. Acceptable Platform Usage

3.1. Authorised Activities

  • Creating and managing fundraising campaigns for approved charitable purposes

  • Generating draft wills through our platform

  • Processing legitimate charitable donations

  • Accessing and utilising platform features as intended

3.2. User Conduct Guidelines

  • Maintain professional and respectful communication

  • Provide accurate and truthful information

  • Use platform features for their intended purposes

  • Respect the privacy and rights of other users

4. Content Restrictions

4.1. Prohibited Content

  • Sexually explicit or pornographic material

  • Violent or graphic content

  • False or misleading information

  • Content promoting illegal activities

  • Content that violates third-party rights

4.2. Content Standards

  • All content must be accurate and verifiable

  • Content must be relevant to charitable or legacy-planning purposes

  • Content must comply with our Terms and Conditions

5. System and Network Security

5.1. Security Requirements

  • Maintain secure access credentials

  • Use strong passwords and enable two-factor authentication when available

  • Report security vulnerabilities or incidents promptly

  • Avoid unauthorised access attempts

5.2. Prohibited Security Activities

  • Attempting to breach system or network security

  • Scanning, probing, or testing for vulnerabilities

  • Interfering with service to any user, host, or network

  • Attempting to circumvent authentication or security measures

6. Policy Violations and Enforcement

6.1. Consequences

  • Immediate suspension or termination of access

  • Reporting to relevant authorities

  • Legal action when necessary

  • Removal of violating content

6.2. Appeal Process

  • Users may appeal enforcement actions within 30 days

  • Appeals must be submitted in writing to strategic-affairs@amalylegacy.com

  • Appeals will be reviewed within 10 business days

7. Reporting Violations

Users should report violations of this Policy to:

  • Email: strategic-affairs@amalylegacy.com

  • Include relevant details and evidence

  • Reports will be kept confidential

  • Reporters will receive acknowledgment within 48 hours

8. Data Usage and Privacy

  • Users must comply with our Privacy Policy (available at www.amalylegacy.com/privacy)

  • All data collection and processing must align with GDPR requirements

  • Users must respect data protection rights of others

9. Technology

  • Only use authorized integrations

  • Report technical issues promptly

  • Follow security best practices

  • Maintain valid licenses for all software used

  • Comply with third-party software terms

  • Use only approved API integrations

10. Policy Updates

  • We reserve the right to modify this Policy at any time

  • Users will be notified of material changes via email

  • Continued use constitutes acceptance of changes

11. Contact Information

For questions or concerns regarding this Policy:

12. Compliance with Other Policies

This Acceptable Use Policy should be read in conjunction with our:

  • Terms and Conditions

  • Privacy and Data Protection Policy

  • Any other applicable platform policies


Last Updated: December 4, 2024

bottom of page